Tutankhamun: The Immersive Exhibition is headed to Birmingham

Essential Companion tickets are intended for customers requiring additional support. This must be due to needs significant and in excess of what could be reasonably expected of family or friends already accompanying you.

Companions must be booked in advance during the booking process, when you purchase tickets for the exhibition.

To qualify for a Companion ticket, you will need to show one of the following forms of documentation upon arrival. Without this documentation we will be unable to honour the complimentary Companion/PA ticket.

Accepted forms of documentation include:

• Middle or Higher rate DLA for care and/or mobility.
• Personal Independence Payment (PIP) documentation.
• Evidence of being severely sight impaired.
• CredAbility Access Card with a “+1” category requirement.
• A recognised Assistance Dog ID card.

Please note that the guest requiring assistance must have a valid entry ticket. Documentation may not automatically award Essential Companion tickets for children under 16, as children are always required to be under the direct supervision of a responsible adult in our venues.

If the visitor is a child, to obtain a free Companion or PA ticket, there must be at least one full-priced General Admission ticket in the group.

All levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.

For more detailed information on accessible facilities at the venue, please visit the NEC website: Accessibility at the NEC.

We have a fleet of mobility equipment available to hire on a first come, first serve basis. These can be booked online in advance, normally 4-6 weeks before the event. We recommend booking early to avoid disappointment.

Wheelchairs are available to hire for £5 for all visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters are available for £20 per hire for all visitors.

All pre-bookings will be held until 1300hrs on the day they've been booked for, unless otherwise advised.

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.

Please note: Mobility equipment hire is only available during show open times and we only accept payment by card for any equipment hired.

Book accessibility equipment here: NEC Birmingham mobility booking.

Accessible toilets are available across the venue. Changing Places facilities are also available by Hall 20, on the Atrium side of site and by Hall 2, on the Piazza side of site (both of these are accessible with a radar key).

The Changing Places facilities provide more space for up to 2 carers — and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system.

For more details, visit Changing Places at: changing-places.org.

To download our Piazza/Atrium Map please visit our download section: NEC downloads.

Yes, assistance dogs are welcome, including those from ADUK, accredited training companies, and owner-trained dogs. Proof of training is required. Please be aware that if the dog’s behaviour does not meet the required standards, entry may be denied.

According to the Equality and Human Rights Commission, assistance dogs are highly trained to:

• Stay with their owner and not wander freely.
• Sit or lie quietly on the floor next to their owner.
• Avoid fouling in public areas.
• All assistance dogs must remain on a lead at all times.

Please be mindful that certain environments, where noise levels or attendance numbers are high, can be stressful or confusing for assistance dogs.

For the safety and wellbeing of your dog please make them visible to staff and other visitors at all times.

Unfortunately, electric mobility scooters are not permitted inside the metaverse space. The experience is not designed to ensure the safety of such vehicles — neither for the person using it nor for the people around. The VR glasses were never developed to be used while operating this type of mobility aid within the experience.

Only a standard manual wheelchair, accompanied by a companion to assist, who can monitor the other audience members without participating in the experience, is allowed inside. We have a number of manual wheelchairs on standby should anyone using an electric mobility scooter wish to experience the Metaverse.

Visitors can continue to use the electric scooter elsewhere in the exhibition, and then switch to a manual wheelchair when entering the metaverse, switching back afterwards.

Please check our ticketing agent websites for opening times.

Doors close 15 minutes after the last session and the exhibition closes two hours after the last bookable time slot.

Combining cutting-edge technology with rich historical narratives, the exhibition features impressive 360-degree projections at 8 metres in height, spanning more than 1,200 square metres of projection surface, a world-premiere hologram showcasing the mummification process, and virtual and augmented reality metaverse experiences.

Discover a selection of original ancient Egyptian artefacts from as far back as 4000 B.C including shabti's, a funerary shabti from the 20th Dynasty that belonged to Howard Carter’s private collection, statuettes and vases from the reigns of Tutankhamun and Ramses II & III, as well as high quality replicas and facsimiles from Egypt in an exceptionally curated treasure room.

The Anubis Room

An infinity room with a walking Anubis leading into the world of Tutankhamun.

The Introduction Room

Read information panels crammed full of historical information about Egyptology and Pharaoh Tutankhamun.

Treasure Rooms 1 & 2

Packed full of Egyptian artefacts from as far back as 4000BC including a replica Sarcophagus and an original funerary shabti from the 20th Dynasty that belonged to Howard Carter’s private collection. Treasure galore to enjoy!

The Immersive Hall

A 25 foot high video mapping room with 360-degree projections, showing stunning wall and floor visuals of ancient Egyptian civilisation and the story of Tutankhamun in a glorious 30-minute program.

The VR Room

A 360-degree swivel chair virtual reality (VR) headset journey through the tombs and mystical Egyptian afterlife, lasting 10 minutes. We recommend the Metaverse and VR experience for children aged five and above.

The Metaverse Room

Put on a state-of-the-art headset to experience an augmented reality walk through of the Valley of the Kings, exploring Howard Carter’s base camp and reliving the moment of the 1922 discovery in its full glory. We recommend the Metaverse and VR experience for children aged five and above.

The Egyptian Photo Booth

Become a real life Egyptian! See how you would look as an ancient Egyptian in full historical head dress, with a photo recreation downloadable straight to your mobile device.

There are limited vegan and gluten-free catering options available at the NEC.

Please check the NEC website for more information Food and drink at the NEC and plan ahead.

Please note that food and drink cannot be consumed within the exhibition itself.

The NEC’s quick-serve food spots and drink destinations are right in the heart of the halls — perfect for a grab-and-go bite or a moment to recharge.

Led by their Executive Chef, they use seasonal, responsibly sourced ingredients, prepped daily in the on-site kitchen. Expect vibrant salads, warming grains, to imaginative takes on comforting classics, and our signature sandwiches — including deli favourites from Pure.

Please note: Food and drink cannot be consumed within the exhibition itself. Food and drink options are tailored to each event, so availability may vary.

Backpacks and bags larger than A4 in size will not be allowed inside the exhibition.

The NEC provides cloakrooms, which can be found adjacent to each hall. Items are charged at £2 per coat and £3 per bag (cloakrooms are open 30 minutes prior an event opening and close when the event closes). Please note, in the interests of safety and security, overnight storage is not possible.

If you misplace something within the exhibition, please alert a member of staff and they will try to help you retrieve your belongings. If you have left the exhibition and need to contact the on-site team, please do so by emailing kingtut@fkpscorpio.co.uk. Lost property is kept for 7 days after the exhibition closes.

Please note we cannot post found property to customers, collection only at the venue.

Head straight to our main lost property area in the Security Office in the Piazza between Subway and Hall 1. There’s also a smaller Security Office in the Atrium near Hall 6. Once the show’s over all lost property is moved to the Piazza Security Office, so give them a call on 0121 767 3883 and they’ll do their best to help.

No food or beverages are to be consumed inside the exhibition. You will be asked to dispose of any open foods/beverages before entering the exhibition.

Exceptions on medical grounds can be made but drinks must be in a lidded/sealed bottle.

Weapons, bladed/sharp articles, ammunition, explosives, horns, whistles, drums, fireworks, flags, flagpoles, inflatables, wet umbrellas, glass bottles, flammable liquids in any container, laser pens, professional camera equipment, confetti, glitter bombs, paint, paint powder, glue, balloons, wheeled footwear, helmets, full face masks, card readers or any other item which in our reasonable opinion, may cause danger or disruption to any Event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes); ceremonial bladed articles, where certain conditions for entry are not met.

Food and beverages, flash photography, prams and buggies, alcohol, smoking, vaping, umbrellas and anything which may disturb the other patrons.

There are ample toilet facilities available around the whole NEC.

In addition to our many accessible toilets, we also have Changing Places toilets available in the Hall 20 Atrium area and by Hall 2 in the Piazza area. These provide space for two carers and extra features including height-adjustable, adult-sized changing benches and a hoist system. For more details, please visit Changing Places: changing-places.org.

If you need any further assistance during your visit, please go to one of our Welcome Desks, who will be happy to help.